Distance Sales Agreement

Seller: Sendix. Seller details:

Service

Sendix

Legal status

Individual developer (not a registered company)

Address

Available on request at [email protected]

Email

[email protected]

Web

sendix.dev

Country

Türkiye

Buyer: the Sendix account holder who confirms the purchase at checkout. The Buyer’s name, email address and any billing details requested by the payment provider are held in the account and payment records.

This agreement sets out the rights and obligations of the parties, under Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, for the provision of the Sendix plan ordered electronically on sendix.dev, whose characteristics, price and period are shown at checkout, and for the payment of its price.

• Service: the plan selected at checkout (for example Pro), with the limits and features stated on the pricing page.
• Period: the monthly or yearly period selected at checkout.
• Price: the total including taxes and the currency shown at checkout. No delivery charge.
• Payment: in advance, through the payment institution selected at checkout.
• Renewal: payments do not renew automatically. For card-backed trials whose offer states they convert to a paid plan, the stated amount is charged at the end of the trial unless cancelled before.

The service is activated on the Buyer’s account immediately once the payment institution confirms the payment and is provided for the selected period. The Seller sends the payment confirmation to the Buyer’s email address. The service is provided under the Terms of Service, the Acceptable Use Policy and the Data Processing Agreement.

If performance becomes impossible, the Seller informs the Buyer within 3 days of learning of it and refunds the amount collected within 14 days at the latest.

A Buyer who is a consumer generally has the right to withdraw within 14 days of the conclusion of the contract without giving reasons and without penalty.

Under Article 15(1)(ğ) of the Regulation on Distance Contracts, the right of withdrawal does not apply to services performed instantly in electronic form. The Buyer makes the purchase by consenting at checkout to immediate performance and acknowledging that the right of withdrawal is therefore lost.

Despite this exception, the Buyer may request a full refund under the Refund Policy within 14 days of payment, provided no more email than the Free plan allows was sent in that time. Requests go to [email protected]; refunds are paid to the original payment method within 14 days of approval.

• The Seller provides the service with reasonable skill and care, in line with this agreement, the Terms of Service and the law.
• The Buyer confirms that its account details are accurate, that it will use the service in line with the Terms of Service and the Acceptable Use Policy, and that it is responsible for the messages it sends.
• The Buyer confirms at checkout that it has read the Pre-Contractual Information Form and was informed before this agreement was concluded.
• If the payment is not made or is reversed by the holder of the payment instrument for any reason, the Seller may suspend the service for the relevant period.

The Buyer’s personal data is processed as described in the KVKK Privacy Notice and the Privacy Policy. Card details are not stored by the Seller; they are processed by the payment institution.

Consumer Arbitration Committees and Consumer Courts at the Buyer’s place of residence or where the transaction was made have jurisdiction, within the monetary limits published each year by the Ministry of Trade. For Buyers who are not consumers, the jurisdiction clause in the Terms of Service applies.

This agreement is concluded electronically and enters into force when the Buyer confirms it at checkout and completes the payment. The Seller records the date, time, IP address and agreement version of the confirmation. The text remains permanently available at this address and is sent by email on request.